Cancellation Policy

During this difficult period, we would like to thank our membership for your patience as the Board of Directors works diligently to determine the optimal and safest course of action regarding SEVA-CAI’s 2020 programs. As you may be aware, the 2020 SEVA-CAI CA Day scheduled for March 14, 2020 has been moved to October 3, 2020.

We understand that each of you registered for CA Day in good faith that we would provide a program that would allow your company to market its products and services. At the same time, we hope you understand the Chapter has incurred costs it cannot recover related to offering this experience. These are unprecedented times, and we want to be fair to our membership while at the same time being sound fiscal stewards of the Chapter as a 501(c)(3) not-for-profit entity and a long-term resource for our membership and community.

After careful consideration, the Board of Directors is providing those that have registered for the 2020 CA Day the following options:


Registered Attendees

All Registered Attendees are being offered three options:

(1) The opportunity to transfer your registration to the new 2020 CA Day taking place on October 3, 2020. At this time, all registrations have been transferred to the new conference. You do not need to contact SEVA-CAI if you wish to select this option.

(2) The opportunity to cancel your registration, which must be communicated, in writing, to the Chapter at [email protected] by September 1, 2020. In the event of cancellation, you will receive a credit for future SEVA-CAI events.

(3) The opportunity for a refund, which will be provided at 80% of the original value of your registration in order to cover expenses already incurred by the Chapter. Upon your selection of this option, a check will be issued to you.


Exhibitors

All Exhibitors are being offered three options:

(1) The opportunity to transfer your registration to the new 2020 CA Day taking place on October 3, 2020. At this time, all registrations have been transferred to the new conference. You do not need to contact SEVA-CAI if you wish to select this option.

(2) The opportunity to cancel your registration, which must be communicated, in writing, to the Chapter at [email protected] by August 1, 2020. In the event of cancellation, registration fees will be credited toward CA Day 2021.

(3) The opportunity for a refund, which will be provided at 80% of the original value of your registration in order to cover expenses already incurred by the Chapter. Upon your selection of this option, a check will be issued to you.

Please note that Exhibitors wishing to exhibit at CA Day 2020 on October 3, 2020 must have their invoices paid in full by September 30th, 2020.


Sponsors

Due to the timing of the COVID-19 pandemic, all sponsorship fulfillment items have been printed and paid for and, due to the customized nature of these items, they cannot be returned. Unfortunately, this means that we will not be able to offer sponsors the opportunity to cancel your sponsorship and sponsorship fees will not be able to be refunded.

We are grateful for the ongoing support of our business partners & management companies who so graciously sponsor this event year after year and hope you will understand this difficult decision.


Printing

We understand that changes to your businesses may occur between now and October. If you need to make changes to your ad artwork, please contact the Chapter to see if reprinting is possible. We will make every effort to accommodate your request, and if we are able to do so, all reprinting costs will be done at the sponsor’s expense.